Privacy Policy

At Caravan VPN, we are committed to protecting your privacy and providing a secure experience when using our services. This Privacy Policy explains how Caravan VPN ("we," "our," or "us") collects, uses, discloses, and protects information when you use our mobile application, VPN services, website, and related services collectively referred to as the "Services".

1. Information We Collect

We do not intentionally collect personal information such as your name, email address, phone number, browsing history, DNS queries, VPN traffic content, or websites visited through the VPN service.

However, to operate, maintain, secure, and improve our Services, we may collect limited technical and diagnostic information, including:

This information is used solely to maintain service quality, troubleshoot technical issues, improve performance, and ensure the reliability of the VPN service.

2. Advertising Services

Caravan VPN may display advertisements through third-party advertising partners, including Google AdMob.

These advertising services may collect or process information such as:

This information may be used to provide, measure, improve, and personalize advertising experiences in accordance with the policies and privacy practices of the advertising providers.

For more information, please review Google's privacy policies and advertising practices.

3. Analytics and Diagnostics

We may use analytics, diagnostics, and crash-reporting services to understand application performance, identify software bugs, improve user experience, and maintain service reliability.

Analytics providers may receive technical information about your device and app usage. Such information is used only for operational, diagnostic, and improvement purposes.

4. How We Use Information

We may use collected information to:

5. VPN Data Practices

Caravan VPN is designed to help provide a secure and private internet connection.

We do not intentionally monitor, record, or store the content of your internet traffic transmitted through the VPN service.

We may process limited technical information necessary for operating, securing, maintaining, and improving the service.

6. Subscription and Payment Information

Caravan VPN may offer premium features or subscription plans through the Google Play Store.

All purchases, payments, renewals, refunds, and cancellations are processed and managed by Google Play. We do not collect, store, or have access to your payment card information or other financial details.

Subscription plans may be offered on a monthly, quarterly, semi-annual, or annual basis. Subscriptions may automatically renew unless canceled through your Google Play account settings before the renewal date.

7. Information Sharing

We do not sell personal information.

We may share limited information with:

Any sharing is limited to what is reasonably necessary to operate, secure, improve, or comply with legal requirements related to the Services.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Caravan VPN is not directed to children and is not intended for use by individuals below the minimum age permitted under applicable laws.

We do not knowingly collect personal information from children.

10. Your Rights

Depending on your location and applicable laws, you may have rights regarding information associated with your use of the Services, including rights to:

Because Caravan VPN generally does not require user account registration, our ability to identify individual users may be limited.

11. Data Retention

We retain information only for as long as reasonably necessary to operate, secure, improve, and support the Services, comply with legal obligations, resolve disputes, and enforce agreements.

12. Third-Party Services

Our Services may contain links to or interact with third-party services. We are not responsible for the privacy practices of third parties. Users should review the privacy policies of those services independently.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the application, website, or other appropriate channels. The revised version becomes effective when published.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Email: playapp@prolocalize.com